In a Crisis

Below you can find several helplines which are there to provide support and give advice.


Switchboard - LGBT+ Helpline
Available 10am-10pm every day and for online chat and e-mail service
Call 0300 330 0630

Samaritans – Helpline
They offer emotional support and befriending in complete confidence at any time of day or night
Call 116 123 for the national helpline

Mind Out - Online Support offer in confidence online chats with one of their Online Support Workers, Fridays 12pm - 1:30pm is their trans specific session. Check out their website here.

Childline – Helpline
A free service for children and young people up to the age of 19 where you can speak to a counsellor at any time of day or night, and via online chat and e-mail services
Call 0800 11 11

Saneline – Helpline
Offers and provides information and emotional support to those experiencing mental health difficulties, their families and carers, leave a message on 07984 967 708 or email [email protected] someone will respond as soon as possible

NHS 111 Service
You can call 111 when you need medical help fast but it is not a 999 emergency. NHS 111 is available 24 hours a day, 365 days a year.
Call 111 - free from landlines and mobile phones

In an emergency please call 999 or go to your nearest Accident & Emergency hospital

If you are thinking about suicide

If you or someone you know is thinking about suicide, please reach out for help. Talk to a parent, a teacher, your GP, a member of your faith community or a youth group leader. If you feel unable to do that, you can contact one of the UK helplines below:

Samaritans 116 123
Childline 0800 1111
PAPYRUS 0800 068 41 41
Maytree, offer a helpline and safe space to stay (for up to 4 nights). Helpline number: 020 7263 7070.

In an emergency, phone 999 as soon as possible.

Prevention of young suicide: PAPYRUS/ offers support to young people struggling with thoughts of suicide and advice for anyone worried about someone else.

Myths about suicide: Samaritans myths about suicide

Message of support

Here is a message of support by the wonderful Kate Bronstein.

Getting support

There are two ways of getting support with your mental distress.

• Support from those in your personal life. These include family members (close or extended), friends (on and off line), allies and peers.

Support from professionals.

Professionals include social care services - key workers such as a social worker or a youth worker; the pastoral staff in educational settings are also responsible for supporting you; as well as mental health teams, councillors, therapists and others working with psychological services.

Other professional services include Citizens Advice Bureau, hospital staff as well as charity sector workers.

If you feel like you are suffering alone, remember that there is support available from professionals to help you with your anxieties, depression and other mental distress. These professionals can be arranged through appointments and referrals.

There are also a range of external support organisations and helplines which you can contact whenever you feel the need to. We would also encourage you to seek advice from your GP. They can advise you about appropriate treatment and advise on your condition.

You may find it useful to seek further advice from the NHS website, there is an abundance of information here on issues relating to low mood, stress and anxiety, including tips for coping with depression.

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