Gendered Intelligence: Understanding diversity in creative ways

New days and opening times:

2-7pm on Monday, Tuesday and Thursday

Call: 020 7832 5813 / Text: 07592 650496

The GI Remote Support Service aka the GI Support Line marks its second birthday this week and moves in to a 3rd year of operation with project partner Nottingham Centre for Transgender Health.

Frequent contact subject areas are:
- Surviving the 30-36 month waiting list time to be assessed at Nottingham transgender health service
- What to expect at assessment, preparing for first appointments at any service
- Weighing up accessing private trans health care while waiting on access to the NHS
- Information and resources support
- Managing low moods, and social isolation
- Having no-one else to talk/contact about gender questioning and transition
- Support with personal crisis points while starting out, or as a waiting list or current transgender health service patient

Support line for patients at Nottingham Centre for Transgender Health

Gendered Intelligence runs a telephone and messaging support line for trans people who use the services of NHS Nottingham Centre for Transgender Health.

You can reach us on phone or via WhatsApp or text message.

NCTH is funding the new service to support patients who have been referred to the clinic and are at any stage in the assessment or treatment process.

The support line is open on Monday, Tuesday, Thursday, from 2pm-7pm. Call 020 7832 5813 or message/WhatsApp to 07592 650496.

You can also email

If you call or message at a different time, leave a message and we will get back to you.

The waiting time after referral by a GP for a first appointment at Nottingham Centre for Transgender Health is around eighteen months. Gendered Intelligence’s new helpline will offer people information, wellbeing advice and support to navigate their transition.

Patients can call or message us for: - advice on preparing for their first appointments - information about the gender care service at NCTH - support with holistic well-being - signposting to community and support organisations.

The support line is a trans-led, confidential and independent service.

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