GI Support Line

Last updated:
01/2022

Important update: Please note the Support Line will be closed or closed early on the following days:

• 31st January: Closed
• 1st Feb: Close at 5pm
• 8th Feb: Closed
• 11th Feb: Closed
• 18th Feb: Closed

Callers who leave voicemails, text messages or emails will be responded to within a day or two from the 12th January.

Contact GI Support Line

Support Line for the patients of Nottingham Centre for Transgender Health & Sheffield Porterbrook Clinics

Call:

0330 3559 678

Email:

[email protected]

WhatsApp chat:

07592 650 496

Opening hours

• Monday, Tuesday, Thursday 2-7pm

• Wednesday and Friday 10-3pm

About

Gendered Intelligence Support Line launched in 2018 with a partnership with Nottingham Centre for Transgender Health, offering independent and confidential support to trans and non-binary patients (and their families) undergoing the NHS gender care waiting list and assessment process. The Support Line is now offering support to gender care patients at our new NHS partner Sheffield Porterbrook Clinic as well as continuing support services at the Nottingham Centre for Transgender Health.

The GI Support Line Team are here to listen. We can offer you support and a listening ear at this difficult time for patients of gender services. We can offer you an informed gender diverse listening ear, and trans affirmative support from workers who are all trans and non-binary people themselves.

Get in touch:

• To access confidential support

• To source helpful information

• To chat about resilience and self-care

• To talk about how you might handle difficult times

• To look at taking care of yourself in terms of holistic wellbeing

Feel free to start a conversation. We can offer a call back, or spend time exchanging messaging. If we are busy or closed, you can email or leave a text or WhatsApp message and the support worker can get back to you.

Other Helpline numbers

• COVID-19 NHS call 111 or contact them online for advice and assistance with urgent healthcare. 24 hours a day, 7 days a week.
• Samaritans 116 123
• Domestic Violence Hotline 0808 2000 247
• Switchboard LGBT+ helpline 0300 330 0630
• LGBT Domestic Violence Helpline 0300 999 5428 or [email protected]
• The Survivors Trust 0808 801 0181
• Mind 0300 123 3393
• Mindline Trans+ 0300 330 5468
• Age UK 0800 169 6565
• Childline 0800 1111