GI Support Line
Last updated:

Important updates

Our Support line will be closed on the following dates:


If you are in a physical or mental health crisis, or your reason for contacting us gets more concerning, please call 111 or 999 accordingly to get support or medical assistance. Or contact Samaritans on 116 123. Our in a crisis page has details of other support lines you can contact.

Reduced Capacity

The Gendered Intelligence Support Line will be running at a reduced capacity for March and April due to staff capacity. Our team has been affected by Covid recently as well as well-being needs and some Annual Leave needs. We are also recruiting currently for more staff so should be well staffed from the late spring onwards. We will be doing our absolute best to get back to all calls, emails and messages as soon as possible, please be patient if it takes us more than 2 working days, we will respond to everything.

Contact GI Support Line

Support Line for the patients of Nottingham Centre for Transgender Health. The Support Line is now also offering support to gender care patients at our new NHS partners Sheffield Porterbrook Clinic and the Laurels Exeter


0330 3559 678

WhatsApp chat:

07592 650 496

Opening hours


Gendered Intelligence Support Line launched in 2018 with a partnership with Nottingham Centre for Transgender Health, offering independent and confidential support to trans and non-binary patients (and their families) undergoing the NHS gender care waiting list and assessment process. The Support Line is now offering support to gender care patients at our new NHS partners Sheffield Porterbrook Clinic and The Laurels Exeter as well as continuing support services at the Nottingham Centre for Transgender Health.

The GI Support Line Team are here to listen. We can offer you support and a listening ear at this difficult time for patients of gender services. We can offer you an informed gender diverse listening ear, and trans affirmative support from workers who are all trans and non-binary people themselves.

Get in touch:

Feel free to start a conversation. We can offer a call back, or spend time exchanging messaging. If we are busy or closed, you can email or leave a text or WhatsApp message and the support worker can get back to you.

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