01/2022
01/2022
Important updates
Our Support line will be closed on the following dates:
Every Friday in May
Thursday 5th May
Wednesday 11th May
IMPORTANT:
If you are in a physical or mental health crisis, or your reason for contacting us gets more concerning, please call 111 or 999 accordingly to get support or medical assistance. Or contact Samaritans on 116 123. Our in a crisis page has details of other support lines you can contact.
Reduced Capacity
The Gendered Intelligence Support Line will be running at a reduced capacity for March and April due to staff capacity. Our team has been affected by Covid recently as well as well-being needs and some Annual Leave needs. We are also recruiting currently for more staff so should be well staffed from the late spring onwards. We will be doing our absolute best to get back to all calls, emails and messages as soon as possible, please be patient if it takes us more than 2 working days, we will respond to everything.

Contact GI Support Line
Support Line for the patients of Nottingham Centre for Transgender Health. The Support Line is now also offering support to gender care patients at our new NHS partners Sheffield Porterbrook Clinic and the Laurels Exeter
Opening hours
Monday, Tuesday and Thursday 2-7pm
Wednesday and Friday 10-3pm
About
Gendered Intelligence Support Line launched in 2018 with a partnership with Nottingham Centre for Transgender Health, offering independent and confidential support to trans and non-binary patients (and their families) undergoing the NHS gender care waiting list and assessment process. The Support Line is now offering support to gender care patients at our new NHS partners Sheffield Porterbrook Clinic and The Laurels Exeter as well as continuing support services at the Nottingham Centre for Transgender Health.
The GI Support Line Team are here to listen. We can offer you support and a listening ear at this difficult time for patients of gender services. We can offer you an informed gender diverse listening ear, and trans affirmative support from workers who are all trans and non-binary people themselves.
Get in touch:
To access confidential support
To source helpful information
To chat about resilience and self-care
To talk about how you might handle difficult times
To look at taking care of yourself in terms of holistic wellbeing
Feel free to start a conversation. We can offer a call back, or spend time exchanging messaging. If we are busy or closed, you can email or leave a text or WhatsApp message and the support worker can get back to you.
Other Helpline numbers
- COVID-19 NHS call 111 or contact them online for advice and assistance with urgent healthcare. 24 hours a day, 7 days a week.
- Samaritans 116 123
- Domestic Violence Hotline 0808 2000 247
- Switchboard LGBT+ helpline 0300 330 0630
- LGBT Domestic Violence Helpline 0300 999 5428 or [email protected]
- The Survivors Trust 0808 801 0181
- Mind 0300 123 3393
- Mindline Trans+ 0300 330 5468
- Age UK 0800 169 6565
- Childline 0800 1111